Privacy policy
In short: we use your data to carry out your ride, issue an invoice and answer your message. We never sell it. Google statistics and ads run only if you agree to them.
1Who is responsible for your data
The data controller is Violetta Dziechecka-Pszkit, trading as FAJNA TAXI Violetta Dziechecka-Pszkit, ul. Graniczna 49H/2, 41-300 Dąbrowa Górnicza, Poland, VAT ID PL6291394477. In this policy we call ourselves “FAJNA TAXI” or “we”.
For anything about your data, write to taxi@fajnataxi.pl or call +48 789 789 361. We do not have a data protection officer (we are not required to appoint one), so you deal with us directly.
2What data we collect and why
Booking and the ride
Through the website, by phone, e-mail or WhatsApp.
- Data
- name, phone number, e-mail, pick-up and drop-off address, date and time, flight number, number of passengers and bags, notes (e.g. child seat)
- Legal basis
- contract of carriage (Art. 6(1)(b) GDPR)
- How long
- until the ride is done, then until claims under the contract expire
Text messages about your ride
Booking confirmation, driver details before the ride, a thank-you after it.
- Data
- name, phone number, ride details, the driver’s name and phone number
- Legal basis
- contract (b); the thank-you: our legitimate interest in looking after service quality (f)
- How long
- same as the booking data
Online payment
By card or another method through Stripe. We never see your card details; Stripe handles them.
- Data
- amount, payment status, e-mail for the receipt
- Legal basis
- contract (b) and tax law (c)
- How long
- same as accounting records
Invoices and accounting
- Data
- company name or your name, address, VAT ID, ride details
- Legal basis
- legal obligation (c)
- How long
- 5 years from the end of the year in which the tax was due
Replying to your message
- Data
- what you write to us and your contact details
- Legal basis
- our legitimate interest in answering your question (f)
- How long
- up to a year after the last message, unless the conversation turns into a booking
Working with companies and hotels
Managing agreements and business accounts, offers for companies.
- Data
- name, job title, work e-mail and phone number of the contact person
- Legal basis
- our legitimate interest in business contact and running the cooperation (f)
- How long
- for as long as we work together, or until you object
Protecting the form from spam
- Data
- technical details of your device and how you use the site (Google reCAPTCHA)
- Legal basis
- our legitimate interest in keeping bookings secure (f)
Visit statistics
Only with your consent.
- Data
- pages visited, device type, approximate location, an identifier from a cookie (Google Analytics)
- Legal basis
- consent (a)
- How long
- up to 14 months
Measuring Google ads
Only with your consent. We check whether an ad led to a booking.
- Data
- an identifier from a cookie, the ad click, the booking submitted (Google Ads)
- Legal basis
- consent (a)
- How long
- up to 90 days in the cookie; after that according to Google’s rules
We may also keep booking data and correspondence until claims expire, in case we need to pursue or defend against them (f).
3Where we get data if not from you
- When a hotel, a company or someone close to you books the ride for you, they give us your name, phone number, flight number and the addresses needed for the ride.
- Contact details of people at companies we write to with an offer may come from public sources and business contact databases (e.g. Apollo.io): name, job title, work e-mail.
4Who we share it with
- The driver who carries out your ride: name, phone number, addresses, time and flight number.
- Companies whose services we use. They process data on our instructions:
- Google: e-mail, calendar and documents (Google Workspace), address suggestions and route pricing (Google Maps), form protection (reCAPTCHA) and, with your consent, statistics (Google Analytics) and ad measurement (Google Ads);
- SMSAPI (LINK Mobility Poland sp. z o.o.): sending text messages;
- Pushover: notifications about new bookings to our phones;
- Apollo.io: business contact database and sending offers to companies;
- our website hosting provider;
- our accounting office;
- the agency that helps us run Google ads, if we use one.
- Stripe (payments) and WhatsApp (Meta), when you use them. They also act under their own rules, as separate data controllers.
- Public authorities and courts, where the law requires it.
5Data outside Europe
Google, Stripe, Pushover, Apollo.io and Meta may process data in the USA. Where a company takes part in the EU-US Data Privacy Framework, we rely on the European Commission’s adequacy decision; otherwise on standard contractual clauses approved by the Commission. If you would like a copy of these safeguards, write to us.
6Your rights
You have the right to:
- get a copy of your data and information about what we do with it;
- correct your data;
- have your data deleted, if we do not have to keep it (e.g. for invoices);
- restrict processing;
- take your data to someone else (portability);
- object when we rely on legitimate interest. For sales offers we always stop;
- withdraw consent at any time. This does not affect what we did before on the basis of it;
- complain to the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, Poland, uodo.gov.pl. If you live in another EU country, you can also contact your local data protection authority.
Just write to taxi@fajnataxi.pl. We reply within a month, usually much sooner.
7Do you have to give us data
No, but without your name, phone number and addresses we cannot carry out the ride. If you want an invoice, the details for it are required by tax law.
8Automated decisions
We do not make decisions about you based solely on automated processing, and we do not profile you in a way that has legal effects for you. The price on the website is calculated automatically, but from the same price list for everyone.
9Cookies
Cookies are small files stored in your browser. Some are necessary for the site to work. The rest we switch on only with your consent.
| Type | What they do | Provider and files | How long |
|---|---|---|---|
| Necessary | remember your cookie choice, protect the form from spam, secure payment, make the site work and load fast | FAJNA TAXI (ft_consent, in browser storage), Google reCAPTCHA (_GRECAPTCHA), Google Maps in the booking form (address suggestions, files in the google.com domain), Stripe (__stripe_mid, __stripe_sid), WordPress and the website server | from the end of your visit up to 12 months |
| Statistics | count visits and show which pages are useful | Google Analytics (_ga, _ga_*) | up to 2 years |
| Ads | measure whether a Google ad led to a booking | Google Ads (_gcl_au, _gcl_aw, _gcl_ls, Google files in the google.com and doubleclick.net domains: IDE, test_cookie) | up to 90 days |
Without your consent we use Google Consent Mode. Google then receives only basic signals without cookies and without an identifier for your browser, for example that someone visited the page.
You can change your mind at any time with the “Cookie settings” button on this page and in the footer. You can also delete or block cookies in your browser settings. Without the necessary files, online booking may not work.
10Changes to this policy
When we change how we use data, we will update this page and the date at the top. We will announce important changes on the website.